Question 1

When do lessons run ?

Accepted Answer

Note that all lessons are run during school terms only. Monday to FridaySaturday 9am to 4pmSunday 9am to 1pm

Question 2

Can we complete AMEB exams ?

Accepted Answer

Absolutely.  Any student wishing to complete Australian Music Examinations Board (AMEB) exams can do this as part of their tuition.
 
Should you wish to complete exams, your Teacher should be advised so that they can tailor lessons and properly prepare the student to sit the exam.  Additional lessons prior to exams can be organised if required.
 
Please note:
AMEB exams are conducted twice each year, in April and October

AMEB exams take place during school terms and may be scheduled by the AMEB on weekends

The AMEB charges a fee for all exam enrolments.  This charge is additional to your normal lesson cost.  The AMEB exam enrolment fee is non-refundable

Question 3

What happens if I cannot attend a lesson ?

Accepted Answer

Makeups are not available for missed lessons.  If a student is unable to attend a scheduled lesson, the lesson fee will be forfeited.

Question 4

Where exactly is the Music School ?

Accepted Answer

Our address is:
 
Suite 11
839 Pennant Hills Road
Carlingford NSW 2118
 
We are located on the top floor.

Question 5

Is there parking onsite ?

Accepted Answer

We have only one car park available, which is directly behind us in Glengarry Lane, but we are only a short walk to both Carlingford Court Shopping Centre and Carlingford Village.
 
You may also be able to park in Keeler Street (or across the road in Post Office street).

Question 6

What if I do not want my child's photo used on social media ?

Accepted Answer

In order to promote the achievements of our students, we occasionally post on social media and may also use student photo's on our website (in the Hall of Fame).
 
If you do NOT want your child's photo to be used in any social media posts, or be featured in the Hall of Fame on the website, please let us know.

Question 7

Can we contact the Studio outside of school terms ?

Accepted Answer

Yes, absolutely !
 
Although the Studio is not formally open outside of school terms, we still monitor email, the main telephone and our social media accounts.
 
Should you wish to get in touch to book lessons for the next term, or to ask questions ... please simply contact us using whichever method is the easiest for you.
 
Do note however, that there may be a slight delay in us replying, as the office is not attended during out of school term periods.

Question 8

Can I use a NSW Creative and Active Kids voucher

Accepted Answer

Yes you can.  We are an accedited provider.  All you need to do is provide your voucher and we will redeem it on your behalf.  The voucher amount will be shown as a credit against your account.

Do you want to apply for a Creative and Active Kids voucher?  Simply follow this link to the ServiceNSW site to apply online.

Question 9

Frequently asked questions